. Background check of customers and risk profile.

· Site visit to customer permanent address, collateral address, and   business location.

· If required, background checks customer permanent address and   collateral address with their respective ward authority person.

· Check customer’s collateral documents and related documents. If   required, 

· Verify permanent address, collateral address, and business location   and keep a record. 

· Plan a course of action to recover outstanding payments

· Locate and contact debtors to inquire about their payment status

· To check the correctness of address of new hires and old customers.

· If necessary, visit the relevant departmental organizations (YCDC,   MCDC) to conduct inspections.

· Negotiate payoff deadlines or payment plans

· Handle questions or complaints.

· Investigate and resolve discrepancies

· Create trust relationships with debtors, when possible, to avoid   future issues

· Update account status and database regularly

· Alert superiors of debtors unwilling or unable to pay when necessary

· Comply with requirements when legal action is unavoidable

· Manage multiple accounts for delinquency and debt collection efforts

· Report address changes and maintain files regarding debtors for correct and current contact information

. Other duties assigned by Management 

• Responsible for solving problems in duty and immediately report to direct manager about the problems for solutions

• Knowledge in check of customers and risk profile.

• Must have strong interpersonal skills 

• Must have excel and Microsoft experience 

• A good academic background (mini bachelor’s degree) 

• Must have driving license

• Age between 25 to 40