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Customer Relationship Officer - Supervisor (NPT)

KBZ Bank
| NayPyiTaw
Verified This job has been verified by the company as a real job vacancy.
30 Sep 2021
Recruiter active 11 hours ago The recruiter at this company was last active reviewing applications.
NayPyiTaw
Verified
Recruiter active 11 hours ago The recruiter at this company was last active reviewing applications.
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Customer Relationship Officer - Supervisor (NPT)
KBZ Bank, | NayPyiTaw

Customer Relationship Officer - Supervisor (NPT)

KBZ Bank
NayPyiTaw

Customer Relationship Officer - Supervisor (NPT)

KBZ Bank
Recruiter active 11 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - NayPyiTaw
Verified This job has been verified by the company as a real job vacancy.
| NayPyiTaw
30 Sep 2021
Verified
Recruiter active 11 hours ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

  • Maintain the center operation process flow
  • To arrange the assignment plan
  • To train staff in effective customer service strategies and maintain the customer service standard
  • To report the consolidated KBZPay Center activities
  • To ensure that staff are fully understand and can effectively communicate with customer about KBZPay
  • To manage the budget and expenses
  • Manage cash flows activities & liquidity support
  • To organize all the equipment in the office and to provide the necessary equipment
  • To develop personal growth opportunities of all staffs
  • To accomplish our KBZ-Pay center objectives by managing staff; planning and evaluating the activities.
  • To ensure that customers are satisfied with provided customer service
  • To ensure that operation is following the standard procedure
  • To ensure that KYC update/edit staff are following the standard operation procedure
  • To provide and ensure a safe working environment for employees and customers
  • To listen employee feedback and recognize employee strengths and weaknesses
  • To ensure the communication between KBZpay centers. 

Open To

Male/Female

Job Requirements

  • Possess at least a Diploma or Professional Degree in Business Studies / Administration / Management, Banking or equivalent.
  • At least three years experience of providing the service to the public (supervisory role experience is preferrable) 
  • Passionate in customer service
  • Excellent communication and problem solving skills.
  • Ability to multi-task, prioritize and manage time effectively.
  • Strong knowledge in Microsoft Office.
  • Ability to coach and mentor customer service representatives.
  • Must be able to work in shift and weekend. 
  • Jobs are available at Bago City 

 

 

What We Can Offer

Benefits

Rewards for overperformance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Already Expired
OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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