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Customer Service Agent - Seller Support

Shop.com.mm
| Yangon
Verified This job has been verified by the company as a real job vacancy.
11 May 2020
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Customer Service Agent - Seller Support
Shop.com.mm, | Yangon

Customer Service Agent - Seller Support

Shop.com.mm

Customer Service Agent - Seller Support

Shop.com.mm
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Internet Services

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

  • Answer incoming/outgoing calls
  • Resolve seller complaints
  • Identify and escalate issues to team lead and managers
  • Provide service information to sellers
  • Route calls to appropriate resources
  • Document all call information according to standard operating procedures
  • Follow up seller calls where necessary
  • Complete call logs and reports.

Open To

Male/Female

Job Requirements

  • Related Degree in Business
  • Proficient in English and Myanmar
  • Experience in Call Canter Management
  • Business Excel Skills.

What We Can Offer

Benefits

- An amazing opportunity to learn from colleagues across Asia, in more developed markets

Highlights

- An international company in a start-up setting
- A chance to learn in the biggest E-commerce Company in Myanmar

Career Opportunities

- Unmatched personal and professional growth
- Potential for overseas training
- Regional roles offered to outstanding over- performers