MMR
Myanmar
Customer Service (Chinese Speaking)
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
A Fantastic Opportunity for ...
- Manage incoming and outgoing calls, chats and emails.- Identify and assess customers’ needs to achieve satisfaction.- Provide accurate, valid and complete information using the right methods/tools.- Meet personal/customer service team targets and KPIs- Handle customer complaints, provide appropriate solutions and alternatives within time limits; follow up to ensure resolution.- Follow communication procedures, guidelines and policies.- Take an extra mile to engage customers.- Performs other similar and related duties as required or directed.
Open To
Job Requirements
- Ability to communicate fluently in Chinese (spoken and written) with customers- At least 2 years experience in related field- Ability to multi-task, prioritize and manage time effectively.
What We Can Offer
Benefits
Highlights
Career Opportunities
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