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Customer Service Engineer(BE.EP/A.G.T.I)

Asia General Holding Co.,Ltd

Customer Service Engineer(BE.EP/A.G.T.I)

Asia General Holding Co.,Ltd
Recruiter active 7 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Mandalay
Full Time
Verified This job has been verified by the company as a real job vacancy.
02 Jun 2022

Experience level

Experienced Non-Manager

Job Function

Engineering, Technical, HSE

Min Education Level

Bachelor Degree

Job Description

General Purpose

Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives.

 

Main Job Tasks and Responsibilities

  • Follow up customer service policies and procedures
  • Direct the service team for daily service tasks
  • Ensure the necessary resources and tools are available for on-site quality service
  • Liaise with company management to support and implement growth strategies
  • Co-ordinate and manage customer service projects and initiatives
  • Identify and address service man training and coaching needs
  • Report to supervisor for daily service tasks

Open To

Male

Job Requirements

Education and Experiences

  • Relevant bachelor's degree
  • Customer service experience
  • Electrical power engineering experience (3) years
  • Supervisory experience
  • Knowledge of customer service principles and practices
  • Proficiency in relationship
  • Product knowledge

Key Competencies

  • Communication skills
  • Customer service focus
  • Supervisory skills
  • Problem analysis and problem-solving
  • Organizing
  • Reading skill for blueprints or diagrams (electrical)
  • Need to work out of duty hours

What We Can Offer

Benefits

-Overtime payment

Highlights

-International Standards
-Join an experienced team

Career Opportunities

Training provided
Learn new Skilsss on the job

About Our Company

Establishment in 2008, we have emphasized on manufacturing products of superior quality able to compete with international standards and provide our customers with satisfaction. Asia General is known throughout Myanmar as a manufacturer of a complete range switchgear panels, as well as power and distribution transformers designed to grant the reliability and efficiency required in utility, industrial, and commercial applications. We are a leader in switchgear panel and transformer manufacturing throughout Myanmar and offer liquid-filled and dry-type transformers, as well as services for complete life-cycle support, including replacement parts and components. HQ at Yuzana Tower and Factory at Hlaing Tar Yar. Our Products are Transformer, Panel and Switchgear. AG Transformer and switch gear operates a Quality Management System approved to ISO9001:2008 and ISO9001:2015.