Customer Service Executive - Freight Forwarding

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Hercules Logistics

Customer Service Executive - Freight Forwarding

Hercules Logistics

Myanmar - Yangon

Full Time

21 Mar 2023

Yangon

21 Mar 2023

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Min Education Level

Bachelor Degree

Job Description

Responsible for carrying out prospecting calls.
Responsible for establishing and managing relationships with customers in need of the firm’s freight transportation services.
Maintain consistently positive interactions to nurture customer relationships.
Take ownership of customer issues and follow-through till resolution.
Represent the firm in negotiating and building relationship with shippers and carriers.
Responsible for aiding successful pick-up and delivering, and over the road assistance while customers’ freight moves across worldwide Sea, Air and land.
Build relationship and sell to clients through phone or one-on-one.
To prepare and submit weekly /monthly reports detailing progress against targets.
Strong ability to with strand stress and continues work.

Open To

Female

Job Requirements

Any Graduate & Prefer diploma in logistics & supply chain management.
At least 1-2 years’ experience as Sales & Marketing from freight forwarding supply chains, logistics and Export, Import industry.
Able to work under pressure.
Intermediate in English (Prefer Chinese language skill)
Prefer experience and strong network from freight forwarding & logistics

What We Can Offer

Benefits

. Meal Allowance
. Rewards for over performance

Highlights

. Fun working environment
. International standard
. Make a difference
. Join an experienced team

Career Opportunities

. Training provided
. Learn new skill on the job
. Promotion opportunities
. Management potential

About Our Company

Hercules Logistics is a specialized global logistics company headquartered in Yangon, Myanmar. We offer a tailor-made Logistics Solutions for all types of industries and we remain positively focused on safety, ethical and professional standards, and the needs of our customers.
At Hercules Logistics, we are focused on delivering operational excellence to our customers, each and everyday with the most cost-effective mode of transport to meet delivery deadlines.

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