OK to Continue
Yes No Thanks
OK to Continue
Job Seeker Reactivate Your Account
Thank you, this account has been Deactivated.
Do you want to Reactivate your account?
No
Yes

Customer Service Executive

KM Terminal and Logistics Limited
Amarapura | Mandalay
Verified This job has been verified by the company as a real job vacancy.
02 Feb 2023
Recruiter active 23 hours ago The recruiter at this company was last active reviewing applications.
Mandalay
Verified
Recruiter active 23 hours ago The recruiter at this company was last active reviewing applications.
Company Profile Jobs From this Company 12
Sorry, Unable to Apply
x
55%
Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.
Upload CV
Update Profile

Customer Service Executive

KM Terminal and Logistics Limited
Mandalay

Customer Service Executive

KM Terminal and Logistics Limited
Recruiter active 23 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Mandalay
Verified This job has been verified by the company as a real job vacancy.
Amarapura | Mandalay
02 Feb 2023
Verified
Recruiter active 23 hours ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Logistics/Transport

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

  • Build relationships with the customers and understand their business drivers, which should be leveraged to continuously improve cooperation and processes to the mutual benefit of the customer and KM Terminal & Logistics Ltd.
  • Be fully responsible for customer satisfaction by understanding jobs (about rail, dry ports, and warehousing) and customers’ natures.
  • Proactively take as the Customer Services Supervisor or Commercial Manager, you will be responsible for: 1) collecting rail orders weekly from existing customers in order to fill the rail wagons; and 2) calculating for warehouse storage charges at month end.
  • Able to update Daily/Weekly activity report in Google Drive.
  • Able to coordinate phone calls and queries from both internal & external customers, suppliers.
  • Able to use the system for job activities about rail, dry port, and warehousing services.
  • Responsive to day-to-day customer inquiries from Sales and Marketing and coordinate with
  • operations and fleet team to solve all challenges via incoming call and/or email.
  • Maintain good relationships and network connections among customers, suppliers (external or internal), and
  • organization) and other related parties
  • Handle the customs clearance process with vendors and prepare the press release for customs clearance.
  • Maintain an orderly workflow according to the priorities set by the CS Supervisor or Commercial Manager.
  • Monitor and coordinate both Warehouse and Dry Port / Fleet team for job process in action.
  • Cooperate with finance and account to monitor the AR invoice, follow up for payment, and support the monthly accrued report to the HOD.

Open To

Male/Female

Job Requirements

  • At least Bachelor’s degree
  • At least 1-2 years of experience in Customer Service-related field
  • Must be able to read, write and speak English very good level.
  • Good knowledge & experience in Microsoft Office.
  • Good Communication skill, having service-minded
  • Be able to work under pressure and handling multi-tasks in very Dynamic Environment

What We Can Offer

Benefits

Bonus
Gasoline Allowance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Already Expired
OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Logistics/Transport

Min Education Level

Bachelor Degree

Job Type

Full Time

More Similar Jobs

See More Jobs

Share with a Friend