OK to Continue
Yes No Thanks
OK to Continue
Job Seeker Reactivate Your Account
Thank you, this account has been Deactivated.
Do you want to Reactivate your account?
No
Yes

Customer Service (Life, General)

Excellent Fortune Insurance Co.,Ltd
Kamaryut | Yangon
Verified This job has been verified by the company as a real job vacancy.
30 Jan 2023
Recruiter active 4 days ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 4 days ago The recruiter at this company was last active reviewing applications.
Company Profile Jobs From this Company 9
Sorry, Unable to Apply
x
55%
Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.
Upload CV
Update Profile

Customer Service (Life, General)

Excellent Fortune Insurance Co.,Ltd
Yangon

Customer Service (Life, General)

Excellent Fortune Insurance Co.,Ltd
Recruiter active 4 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Kamaryut | Yangon
30 Jan 2023
Verified
Recruiter active 4 days ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

  • Deliver brand promise at all times and provide consistent levels of service to customers
  • Monitor service performance and adherence to agreed-upon service level targets
  • Ensure clients and customers receive optimal Services and Support
  • Establish performance benchmarks and hold team to those goals
  • Resolve customer conflicts and handle escalation procedures
  • Lead with enquiries related requests according to policies and procedures
  • Follow up on customers' complaints and appeals closely 
  • Provide feedback proactively to make work processes more efficient or to enhance customer experience Ensure timely and accurate upkeep of records within systems
  • Provide guidance and leadership to customer service team

Open To

Male/Female

Job Requirements

  • Degree with min 2 years of customer service experience in the insurance industry Enjoy people engagement and providing good advice
  • Have patience in dealing with complex problems
  • Have strong interpersonal skills and the ability to answer queries clearly over the phone Be result-oriented and enjoy seeing tangible results of your hard work
  • Good command in English will be an advantage
  • Proficient in Microsoft Word, Excel and PowerPoint

What We Can Offer

Benefits

B2B SIM Card

Highlights

Fun working environment
International Standards
Make a difference
Join an experienced team

Career Opportunities

Training provided
Learn new skills on the job
Promotion opportunities
Management potential
Already Expired
OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

More Similar Jobs

See More Jobs

Share with a Friend