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Customer Service Manager

RG Express
Pazundaung | Yangon
Verified This job has been verified by the company as a real job vacancy.
27 May 2023
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Customer Service Manager
RG Express, Pazundaung | Yangon

Customer Service Manager

RG Express
Yangon

Customer Service Manager

RG Express
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Pazundaung | Yangon
27 May 2023
Verified
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Logistics/Transport

Min Education Level

Diploma

Job Type

Full Time

Job Description

  • Teaching employees to understand customer service processes, monitoring and correcting communication with customers.
  • Allocating individual responsibilities to employees and reviewing accomplishments.
  • Call center responses review.
  • Supervise the complaints resolution of the employees and deal with them if necessary.
  • Develop service procedures, policies and standards.
  • Analyse statistics and compile accurate reports.
  • Sending CS department monthly report to Upper management.

Open To

Male/Female

Job Requirements

  • Any Bachelor Degree
  • Have to know Customer Services
  • At least 4 years’ experience in the related area.
  • Knowledge of relevant computer studies (Ms. Word, Excel & Power Point)
  • Ability to thrive effectively under pressure.
  • English: 4 skills
  • Problem Analysis and problem-solving skills.

What We Can Offer

Benefits

Rewards for over performance.

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Already Expired
OR
More jobs from this employer

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Logistics/Transport

Min Education Level

Diploma

Job Type

Full Time

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