Job Seeker Reactivate Your Account
Thank you, this account has been Deactivated.
Do you want to Reactivate your account?
No
Yes

Customer Service Manager (System Team - CCNA)

Talent Experts
| Yangon
Verified This job has been verified by the company as a real job vacancy.
12 Aug 2020
Recruiter active 7 hours ago The recruiter at this company was last active reviewing applications.
Sorry, Unable to Apply
x
55%
Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.
Upload CV
Update Profile
Customer Service Manager (System Team - CCNA)
Talent Experts, | Yangon

Customer Service Manager (System Team - CCNA)

Talent Experts

Customer Service Manager (System Team - CCNA)

Talent Experts
Recruiter active 7 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

  • Take initiative of the Call Center System related task/ activities to finish within targeted timeline without any error or service impact
  • Collect the functional requirements from the Call Center System users to prepare technical documentation such as product development requirements in improving system capabilities
  • Maintain, follow up and feedback for stability of systems used in Call Center Department by working with respective technical team and respective stakeholders
  • Skill transfer to team members about technical aspects and managerial perspective

Open To

Male/Female

Job Requirements

  • Bachelor's degree holder
  • Proven work experience in Call Center System is required
  • Focusing on System stability and System availability
  • Must be CCNA certified person

What We Can Offer

Benefits

Bonus
Ferry provided
Rewards for over performance

Highlights

Fun working environment
Make a difference
Join an experienced team

Career Opportunities

Learn new skills on the job
Promotion opportunities
Management potential