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Customer Service Manager

MyWorld Careers Co., Ltd.
| Yangon
Verified This job has been verified by the company as a real job vacancy.
21 Sep 2020
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Customer Service Manager

MyWorld Careers Co., Ltd.
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Logistics/Transport

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

Customer Service Manager at a Fast-Growing Logistic Services Company in Yangon

  • Create effective customer service procedures, policies, and standards

  • Up to 1,000,000 MMK + other allowances

 

About the Company

 

Our client is one of the Myanmar’s growing logistics services companies offering the greatest logistics solutions to customers

 

The Role

  • Responsible for supervising day-to-day operations in customer service department

  • Interact with customer on day to day business, responding to their complain and guideline them to appropriate service

  • Provide sound solution on customers and Agents’ complaints and any related issues in close consultation with Stakeholders

  • Create and implement an effectively customer program

  • Manage and train customer associates and internal team to discuss customer interaction and details of action taken

Open To

Male/Female

Job Requirements

  • Minimum 5 years of experiences in customer service in logistic service

  • Bachelor’s degree holder and other related qualification

  • Strong command of English in both writing and verbal communication

  • Efficiency and organizational skills

  • In order to report, result and details of customer interaction with MS Office work

What We Can Offer

Benefits

Performance Based Bonus + other packages

Highlights

Long-established company with strong history which will enable employees enjoy working in a team, collaborative and interactive culture

Career Opportunities

The employees will have the ideal opportunity to learn and operate at high productivity levels along with the company’s business growth