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Customer Service Officer( Chinese Speaking Prefer)

Gandamar Shwe Pyi
| Yangon
Verified This job has been verified by the company as a real job vacancy.
16 Dec 2019
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
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Customer Service Officer( Chinese Speaking Prefer)
Gandamar Shwe Pyi, | Yangon

Customer Service Officer( Chinese Speaking Prefer)

Gandamar Shwe Pyi

Customer Service Officer( Chinese Speaking Prefer)

Gandamar Shwe Pyi
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Trading/Distribution/Import/Export

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

Focal person to communicate with dedicated client/s
• Receiving inquiries, shipment info from client and timely feedback to clients
• Timely reporting to respective clients for every step of each job
• Updating all jobs in specific Job Follow Up for each client (both phone and mail)
• Receiving documents from clients and hand over back to clients after job done
• Scanning and filing all related documents for each job in computer system
• Direct communication with respective focal person from clearance and trucking teams; document check, shipment processing, cargo release, transportation arrangement, etc.
• Daily follow up on going jobs and maintain all jobs are done within time frame
• Assisting in invoicing
• Daily and weekly report to Senior Customer Service Officer
• Back up for other customer service officer during his/ her leave or out of office

Open To

Male/Female

Job Requirements

• Bachelor Degree in minimum.
• Minimum 2 year experiences customer service. Experience in CMP, Customs Clearance and Freight Forwarding is preferable.
• Strong capacity in communication with client
• Fluent Chinese in writing and speaking is a MUST
• Fluent English language skill (especially in mail conversation)
• High problem solving skill
• Proactive learning skill with high motivation

What We Can Offer

Benefits

Yearly Bonus
Medical benefit

Highlights

Chinese speaking

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques