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Customer Service Officer

Edulink Myanmar
Kamaryut | Yangon
Verified This job has been verified by the company as a real job vacancy.
01 Dec 2022
Recruiter active 3 days ago The recruiter at this company was last active reviewing applications.
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Customer Service Officer

Edulink Myanmar

Customer Service Officer

Edulink Myanmar
Recruiter active 3 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Education/Training

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

  • Understand the mission, vision, structure, operations and policies of Edulink Myanmar
  • Enter data about student enrollments prompting and accurately into relevant databases
  • Monitor student enrollment information to assist with student re-enrollment
  • Communicate and coordinate effectively with other departments within the organisation (coaching, sales, teaching, finance, HR, study abroad, etc…)
  • Open the centre according to the CSO work roster
  • Receive visitors, guests, customers, potential client in a cordial and appropriate manner
  • Organise & manage placement tests at the centre when required
  • Handle customer issues & complaints according to company policies
  • Maintain safety standards including COVID screening procedures
  • Assist other CSOs with specialised processes when needed (eg. certificate printing, arranging graduation ceremonies, etc…)
  • Contributing to other centre projects and initiatives as directed

Open To

New graduates
Male/Female

Job Requirements

  • Well-organised
  • Diligent about getting the task completed properly
  • Flexible
  • Good command in English
  • Ability to work both independently and be a key member of a highly-functioning team
  • High-level computer skills & understanding
  • Inter-personal skills required to interact positively with staff, clients and customers
  • Educational experience preferred
  • Shares the core values of the enterprise: value creation, results, purpose, integrity, learning, and responsibility

What We Can Offer

Benefits

● Opportunity to be apart of grow
● Free English class in Edulink Myanmar

Highlights

• Fun working environment
• International standards
• Make a difference
• Join an experienced team

Career Opportunities

• Training provided
• Learn new skills on the job
• Management potential