Customer Service Officer ( Mandalay )

KBZ Bank

| Mandalay

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Customer Service Officer ( Mandalay )

Customer Service Officer ( Mandalay )

KBZ Bank

Customer Service Officer ( Mandalay )

KBZ Bank

Myanmar - Mandalay

| Mandalay

05 Dec 2022

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

Confers with customers by telephone to provide information about Bank products or services, execution of transactions
Answering incoming calls to provide information about Bank products, performing transactions and addressing complaints
Resolves customer’s complaint through identification of problems, suggesting best solution and following up to ensure resolution
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Keep abreast of product knowledge to ensure information is given to customers in accurate manner
Actively monitors and maintains high level of customer satisfaction through continuous reinforcement and improvement of service standards.
Prepare report periodically by collecting and analysing customer information

Open To

Male/Female

Job Requirements