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Customer Service Officer (Prefer Logistic Field)

Gandamar Shwe Pyi

Customer Service Officer (Prefer Logistic Field)

Gandamar Shwe Pyi
Recruiter active 12 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
5 days ago

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Min Education Level

Bachelor Degree

Job Description

• Handle customers’ booking inquiry and create job planning

• Arrange suitable inland transportation across different modes of transport

• Co-ordinate with customer and internal resources to ensure data accuracy on shipping documents and necessary requirement to fulfill smooth operation process

• Co-operate with cross-department for execution plan and work flow to meet customer requirements

• Follow up operations activities relating to customs clearance and transportation

• Manage to ensure all clearance process meet customer's requirement and on time delivery

• All billing related items to both customers and vendors within timeline

• Creative solution design for optimizing customer’s logistics flow as well as problem solving to ensure smooth operation process

• Structured reporting for daily job execution and reporting to customer and Line Manager

• Join Customer meeting if needed

• Build customer relationship and set up proper operation procedure

• Updating job status to each client and follow up throughout job completion (via phone, mail, report)

• Scanning and filing all related documents for each job

• Follow up outstanding payment with customer if needed

• Participate in team collaboration and be a part of support team member

Open To

Male/Female

Job Requirements

• Any graduate and other related qualifications of Logistics Sector

• Minimum 2 Years working experience in Logistics Sector

• Deep knowledge the end-to-end process of customs clearance process in all Mode of Transport

• Customer-centric mindset is required

• Good skill of computer

• Good Command of Spoken and written Chinese or English

• Team player

• Able to work under pressures in any challenging situations

What We Can Offer

Benefits

- Life Insurance
-Medical Allowance
-Transportation

Highlights

- An awesome company
- Join a winning team
- You can make a difference

Career Opportunities

- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques

About Our Company

Gandamar Shwe Pyi (GSP) is among the most effective providers of procurement and logistics services in Myanmar.

Established in 2013, GSP provides comprehensive procurement and logistics services to many international companies and INGOs in Myanmar. GSP offers dynamic solutions to our all clients’ sourcing needs, specializing in the procurement of household goods, promotion materials, customs clearance, trucking, and warehousing.