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Customer Service Representative ( Tachileik)

KBZ Bank
Tachileik | Shan State
Verified This job has been verified by the company as a real job vacancy.
27 Feb 2022
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Customer Service Representative ( Tachileik)
KBZ Bank, Tachileik | Shan State

Customer Service Representative ( Tachileik)

KBZ Bank

Customer Service Representative ( Tachileik)

KBZ Bank
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Shan State
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • Develop and maintain the customer relationship

  • Identify and assess customers' needs to achieve satisfaction

  • Handle complaints and provide appropriate solutions for customer satisfactory or inform senior assistant and supervisor

  • Assist customers to onboard the KBZPay and disseminate the awareness of inclusive product services and related security features

  • To assist and offer with customer’s needs on KBZPay’s services and other banking Non-Financial services such as Mortgage, Mobile Banking application, etc.

  • Follow communication procedures, guidelines and policies

  • Contribute to team effort by accomplishing related results as needed

  • Report to senior assistant and supervisor if situations (health of customers, employees, or other specious situations) are unusual.

  • Able to be relocated / reassigned to other KBZPay centers when necessary within same region

Open To

Male/Female

Job Requirements

  • Strong experience on customer service

  • Good listening and communication skill

  • Clear communication skill

  • Ability to use positive language

  • Taking responsibility

  • Patience

  • Team work

  • Resilience on dealing with unexpected complaints

What We Can Offer

Benefits

Quarterly Bonus

Highlights

Leading Bank in Myanmar

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques