Customer Service Representative in Yangon

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Customer Service Representative

Customer Service Representative

Customer Service Representative

Myanmar Distribution Group Co., Ltd.(MDG)

Myanmar - Yangon

Tamwe | Yangon

06 Oct 2021

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

FMCG

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

Manage customer queries and complaints
Process orders, modifications, and escalate complaints across a number of communication channels
Perform well in this role the hired person needs to be able to remain calm when customers are frustrated
Respond promptly to customer inquiries
Be able to get knowledge MDG products inside and out to answer questions
Keep records of customer interactions, transactions, comments, and complaints
Ensure customer satisfaction and provide professional customer support
Demonstrate excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues

Open To

Male/Female

Job Requirements

Any Graduated, economic or business relaed preferred
Proven customer support experience
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiar with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multitask, prioritize and manage time effectively

What We Can Offer

Benefits

Ferry provided
Social Welfare

Highlights