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Customer Service Specialist (IT Or Finance)

Thitsaworks
Yankin | Yangon
Verified This job has been verified by the company as a real job vacancy.
03 Nov 2022
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Customer Service Specialist (IT Or Finance)
Thitsaworks, Yankin | Yangon

Customer Service Specialist (IT Or Finance)

Thitsaworks

Customer Service Specialist (IT Or Finance)

Thitsaworks
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

IT/Computer

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

  • Provide technical and non-technical product support to financial institutions with ThitsaWorks solutions;
  • Provide training and presentations on the use of ThitsaWorks solutions to manage their daily operations;
  • Monitor and respond to incoming customer service requests via phones or ticketing systems;
  • Build relationships with stakeholders in financial institutions;
  • Maintain a customer relationship management database;
  • Increase overall customers satisfaction by meeting and exceeding customer support metrics and service levels;
  • Communicate clearly with people from both technical and non-technical backgrounds; and
  • Achieve an expert working knowledge of ThitsaWorks solutions (ThitsaWorks will provide trainings).

Open To

New graduates
Internship
Male/Female

Job Requirements

  • Final Year Students or Fresh Graduates from IT field
  • Bachelor of Computer Science (or) any other degree with proven experience in IT or related fields is a plus
  • Age under 30 is preferable.
  • Capable of using Microsoft Office
  • Must be a flexible team player and able to learn and work effectively under pressure
  • Fluent in both written and spoken English and Myanmar
  • Basic Accounting and Financial knowledge

What We Can Offer

Benefits

Bonus
Travel allowance
Rewards for over performance

Highlights

Fun Working environment
International standard

Career Opportunities

Training provided
Learn new skills on the job
Promotion opportunities