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Customer Services Manager

MyWorld Careers Co., Ltd.
| Yangon
Verified This job has been verified by the company as a real job vacancy.
01 Sep 2020
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Customer Services Manager

MyWorld Careers Co., Ltd.
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

Customer Services Manager at a Successful Global Insurance Company in Yangon

  • Responsible for supervising and managing the customer service team, training staff members to provide the highest standards of customer services.

  • Salary will be up to 3,000,000 MMK

About the Company

Our Client is one of the fastest growing global insurance company that provides the best service.

The Role

  • Managing the Company’s on boarding/servicing of agents/ sales staff and operation staff

  • Coordinate with operations and sales teams for payout of commissions, sales incentives to all sales staff or agents

  • Delivering a comprehensive service to inquiring customers

  • Keeping a record of customer interaction and details of actions taken

  • Communicating with internal teams to discuss sales targets

  • Prepare the reports and data related to the customer service and operations functions

Open To

Male/Female

Job Requirements

  • At least 5 years and above experiences with Customer service and Call Center Operations experience in Banking, Telecom and Hotel background

  • Bachelor’s degree is a must

  • Good co-ordinations skills and process management skill

  • Strong communication over both spoken and written English with Presentation skills

What We Can Offer

Benefits

Annual Performance bonus + telephone + other allowances

Highlights

A rapidly growing organization which will allow your future to grow simultaneously with them

Career Opportunities

Together with the growth of company business, there are a lot of potential for career development of the employees