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Hlaing | Yangon
Verified This job has been verified by the company as a real job vacancy.
08 Sep 2020
Recruiter active 20 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 20 hours ago The recruiter at this company was last active reviewing applications.
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Yangon
Recruiter active 20 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Hlaing | Yangon
08 Sep 2020
Verified
Recruiter active 20 hours ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Internet Services

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

  • Effectively manage large amounts of incoming calls Mainly answer phone calls professionally and handle customer complaints(Both technical ans non-technical), provide appropriate solutions and alternatives within the time limits and follow up the ensure resolution keep phone call records exactly and timely with excel and report to relevant department daily, weekly and monthly via mail at every morning .
  • Identify and assess customer's needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools.
  • Route calls to appropriate resource and follow up customer calls when necessary and also keep records customer's feedback.
  • Customer Service Management & SLA Management Follow communication procedures, guidelines and policies To do tasks given by Supervisor, Manager and others immediate duties depend on condition.

Open To

Male/Female

Job Requirements

  • Any graduated
  • Minimum (1) year expedience in Hardware / Network Installation and Troubleshooting.
  • Must have able to use MS office tools and sufficient skill must have in public relation.
  • Must have English 4 skills Good customer service skills

What We Can Offer

Benefits

Transportation Allowances, Annual Bonus, Saturday, Sunday & Gazette Day off

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Already Expired
OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Internet Services

Min Education Level

Bachelor Degree

Job Type

Full Time

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