• Intuitive to customer’s needs
• Strong communication and interpersonal skills and the ability to build and maintain relationships
• Must understand customer relationship management (CRM)
• Ability to analyse and solve problems quickly
• Must be self-motivated, flexible and able to manage several jobs at one time
• Proven experience as a Client Relationship Manager
• Experience in sales or customer service is preferred
• Aptitude for fostering positive relationships
• Teamwork and leadership skills
• Customer-oriented mindset