> Conduct telephone calls to customer directly and partner company to negotiate and arrange the installation schedule.
> Receive the inquiry and/or complaint from Sales Channel and find the solution and instruct to caller.
> Need to negotiate and persuade customer.
> Have possibility to work in weekend and/or holiday as shift time work.
> Use system and record the conversation with customer and report to manager as instructed.
> Can be requested to do data analysis.
> Better to have knowledge and/or experience of call center operation.
> Will use excel, power point, email system and specific system for daily work.
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For over 130 years, the operator has been championing the development of the telecommunications industry in Myanmar. Today, it operates a nationwide network infrastructure, with the widest mobile network coverage of 96% throughout Myanmar.Through its wide network of retail outlets and points of sale, MPT aims to make telecommunications services more accessible nationwide. Together with its workforce of over 8,000 employees and KDDI Summit Global Myanmar (KSGM) all of whom are intensively supporting MPT’s operation, MPT is committed to continually driving the development of the telecommunications sector, and moving Myanmar forward.MPT was ranked as the most loved Brand in Myanmar amongst 42 key brands on June 30, 2016 according to a brand research in Myanmar by Millward Brown, a British multinational market research firm.