Digital Account Manager
Min Education Level
We are looking for a talented Digital account manager to join our team. You will manage our client portfolio to help our clients improve their digital presence.
As a Digital account manager, you should have solid experience in marketing with a customer service approach. You should also have a clear idea of how digital tools add value to company strategy and performance.
Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.
Act as the point of contact for clients for digital management matters
Build strong, long-term client relationships and maintain frequent contact
Set digital strategies for your assigned customers, considering their specific requirements
Suggest, design and implement digital projects (digital communications, digital media, websites, applications) to increase customer ROI
Address client queries effectively and in a timely manner
Report on performance metrics
Analyze digital campaigns success
Stay up-to-date with digital technology trends
Developing and managing the account
Build and maintain strong client relationships management
Be responsible for assigned accounts and the overall relationship with clients
Guidance and stewardship throughout the Digital process
Present work to clients, with Digital Director or Account Director
Drive Outcomes, Profitability and Productivity across your Accounts
Guide your team and the client
We are looking for applicants with the following profile:
Proven work experience in digital industry
Have a strong knowledge of Digital Strategy and an appropriate level of technical competence and ability
In-depth understanding of online marketing tools and social media platforms
Experience with customer service and account management
Be informed and able to discuss digital trends and current industry issues.
Be aware of and able to articulate client's digital strategy
Established presentation and writing skills.
Ability to use digital planning
Excellent verbal and written communication skills
Strong analytical skills
If this role is of interest to you please apply here with a recent copy of your CV, current salary and expected salary. Due to the large volume of applications we receive, we will only be able to contact shortlisted candidates. Shortlisted candidates will be contacted by our HR team within 4 weeks.
What We Can Offer
About Our Company
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