Proactively monitoring and managing the end-to-end shipment process in compliance with all company procedures, ensuring that the cargo is transported as per the transport plan as promised to the customer and/or that the customer is kept informed of relevant deviations whilst proposing new innovative solutions to improve customer supply chains.

• Handle customers’ booking enquiry and confirmation
• Own all solution operations activities relating to customs clearance.
• Handle full customs clearance process (including import/export licence application)
• Apply for tax rebates (eg: Form D, E)
• MACCS system updates
• Arrange for inland transportation across different modes of transport
• Container truck/box truck/barge/rail/air
• Billing matters
• All billing related items to both customers and vendors.
• Creative solution design for optimising customer’s logistics flow.
• Structured reporting for daily job execution and reporting to customer.
• Regular update on profit/loss of all inland jobs under scope.

Keep updated to customs new regulations, import/export rules and market developments.

BA in related field preferably. Minimally 3 years of working experience in Myanmar logistics and freight forwarding industry with full understanding of end-to-end customs clearance process for various types of commodities across transportation modes (air/land/sea freight). Yellow card holder will have advantage. Experience of handling transportation. Good command of spoken and written English/Myanmar. Good communication skills and the ability to communicate confidently. Customer-centric mindset is required. Good skill of computer. Highly meticulous and detailed. Able to work under pressures and challenging situations. Team player – Works together with others in the business unit to achieve results, fosters teamwork.