An Excellent Opportunity for ...
- Monitor alerts generated and customer’s onboarded for new products/services launched by the bank for a period of launch.
- Periodically review the password sharing incidents reported by the IT team and overview the investigation of incidents.
- Develop and amend fraud scenarios to be processed through analytics team for fraud data analytics activities.
- Review and discuss the output of scenarios and allocation of identified red flags within the investigation and monitoring team.
- Support process improvement initiatives within the Fraud Management Team.
- Monitor and oversee on periodic basis, cases under investigation and status of cases long pending closure.
- Oversee and support zonal teams to perform branch visit and mystery shopping activities.
- Oversee the maintenance and updating of centralised fraud registry of all the reported and potential fraud incidents within the bank.
- Periodically review fraud alerts monitored and upgrade/modify the underlying rules based on recent fraud trends and alerts known from local and international markets.
- Plan and setup fraud committee meetings and quarterly reporting notes for the meetings.