Job Seeker Reactivate Your Account
Thank you, this account has been Deactivated.
Do you want to Reactivate your account?
No
Yes
Sorry, unable to apply, please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.
UPLOAD CV
UPDATE PROFILE

Front Office Supervisor (Ngapali)

Jasmine Palace Hotel

Front Office Supervisor (Ngapali)

Jasmine Palace Hotel
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Rakhine State
Full Time
Verified This job has been verified by the company as a real job vacancy.
20 Dec 2019

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Min Education Level

Professional Certificate

Job Description

Ensure outstanding customer care at all times.
- Maintains a friendly, cheerful and courteous at all times.
- Courteously and accurately answers inquiries from potential guests and hotel reservations.
- Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
- Supervise daily shift process ensuring all team members adhere to standard operating procedures.
- Train, direct the work of, resolve issues/ problems and coach and counsel the front desk team members to ensure a quality operation.
- Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
- Allocate rooms to expected arrivals after checking the guest's preferences and special requests.
- Build strong relationships and liaise with all other department's especially housekeeping, reservation etc.
- Cross Check all billing instructions are correctly updated.
- Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.

Open To

Male/Female

Job Requirements

- A positive attitude and excellent communication skills.
- Experience of motivating and leading a winning team.
- Ability to remain calm whilst under pressure.
- Knowledge of PMS is required.
- English 4 Skills.
- Any graduate.
- 3years experiences in related field.

What We Can Offer

Benefits

*Uniform, Allowance, (3) Meal, Round Bus Ticket, Accommodation

Highlights

- An awesome company
- Join a winning team
- You can make a difference

Career Opportunities

Training Promotion

Candidate CV Attachment

ADD PRIVATE CANDIDATE
Upload Profile Picture
Upload CV
Auto Fill CV
Save time on data-entry.
Education / Qualifications
Add
Cancel
Delete
Save
Work Experience
Add
Cancel
Delete
Save
Languages used
Add
Cancel
Delete
Save
Skills achieved
Add
Cancel
Save
References
Add
Cancel
Delete
Save
CV Attachments (Upload CV here)
Add
Cancel
Delete
Save
Cancel
Add
Next