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Guest Service Agent (Taunggyi)

Jasmine Palace Hotel
Taunggyi | Shan State
Verified This job has been verified by the company as a real job vacancy.
01 Dec 2020
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Guest Service Agent (Taunggyi)

Jasmine Palace Hotel

Guest Service Agent (Taunggyi)

Jasmine Palace Hotel
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Shan State
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Hospitality, Hotel, Tourism

Job Industry

Hospitality/Hotels

Min Education Level

Professional Certificate

Job Type

Full Time

Job Description

A Great Opportunity for ...

• Assist guests with check in and checkout, as well as other cashiering duties

• Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary

• Welcome guests on arrival, register and issue room keys according to departmental standards and procedures

• Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival

• Liaise closely with other relevant departments to ensure that guests requests and needs are met

• Update and maintain repeat guest history system

• Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue

• Handle guests’ complaints and comments tactfully and efficiently

• Handling guests’ mails, messages, and answering of phone calls

• Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed

• Be vigilant in regard to in-house credit matters and act upon any discrepancies

• Alert Security or Duty Manager of suspicious looking person(s) / articles

Open To

Repatriate
Male/Female

Job Requirements

- Flexibility
- Communication skills
- English 4 skills
- Collaboration skills
-Customer/ Client focus
- Willing to learn
-Respectful

- Preferable from Taunggyi Township

What We Can Offer

Benefits

Uniform, Meals

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

Training, Promotion