Drive customer engagements for network, service delivery strategy and transformation to contract fulfillment. Ensure that transformation projects are fulfilled and delivered in time, with a high quality and within budget. Deliver value to the customer by analyzing and proposing improvements on MS’ processes, operations, and customer network. Support short and long-term profitable business for Ericsson by interacting closely with customers to identify new business opportunities that benefit both the customers and Ericsson.
● Provide Technology strategy support for Network . decide on priorities, focus areas and targets,
● Define Capability Roadmap
● create an Automation & AI Transformation plan for prioritized areas
● Align Planning and operations team on approved strategy execution Transformation:
● Drive engagement of CDC Transformation agenda
● identify Automation & AI opportunities
● Drive the Capability Transformation commitment as per agreed roadmap
● create opportunity for Ericsson innovation and other services through Transformation gain sharing
● support in driving solutions to set capacities and ensure overall customer satisfaction and that value is delivered according to the business expectations. Quality Improvement drive for end-to-end Network performance and optimization activities to be performed on the live network, Broadcast and infrastructure according to the service contracts for RF domain.