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| Yangon
Verified This job has been verified by the company as a real job vacancy.
19 Feb 2020
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Architecture, Design

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

  • Increase organizational awareness and practice of Human- Cantered Design practices through trainings, staff involvement in field work and other activities
  • Maintain and evolve our personas (customer as well as other stakeholder, like branch staff and third parties) with both qualitative and quantitative input, reflecting our bank-wide strategic segmentation / customer focus areas. 
  • Engage with stakeholders across the bank to understand how design practices and processes can help them meet their business goals, (e.g. by improving customer experience or operational design of their products)
  • Hire and skill up your team to match the evolving needs of the bank, both in concept design / research / exploration and in detailed design delivery (e.g. UX / UI)
  • Build tools and processes to allow teams across the bank to employ HCD / UX best practices without your heavy involvement (e.g. Journey Maps, Personas, etc.)

Open To

Foreign (Expatriate)
Repatriate
Male/Female

Job Requirements

  • Advocating for design through a business lens to c-levels and those new to design practices
  • Working with multi-disciplinary teams to create new business cases and customer value propositions.
  • A working knowledge of key contemporary product development practices, business intelligence, agile software development /scrum. 
  • Making product and process decisions guided by user needs and business objectives 
  • Developing a business case with comfort using data analytics to support that case 
  • Translating user and business objectives into requirements, either independently or in collaboration with BAs. 
  • Passion for making financial services work for everyday life, using cutting edge technology and design methods. 
  • Hands-on design skills and ability to jump in to support the team
  • Excellent competency in computer (MS Office – Excel, Word, PowerPoint, MS Project, etc.) and presentation skills 
  • Team player with excellent interpersonal skills and integrity.

What We Can Offer

Benefits

Rewards for over Performance

Highlights

International Standard

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques