Head Of Traffic Operations

Shop.com.mm

| Yangon

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Head Of Traffic Operations

Head Of Traffic Operations

Shop.com.mm

Head Of Traffic Operations

Shop.com.mm

Myanmar - Yangon

| Yangon

10 May 2021

Experience level

Manager

Job Function

Marketing, Media, Creative

Job Industry

Internet Services

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

Manage Campaign Operations, CRM, Guided Shopping & Traffic Performance teams while streamlining customer journey
Manage traffic properties such as homepage, Official Store channel, platform-maintained cross-border stores, Flash sales while also defining the road map and achieving performance targets for visitors, guided orders, guided revenue for over-all seller tools
Manage performance and quality monitoring for all teams within traffic operations
Identify areas for improvement in traffic allocation and customer engagement, to boost the performance of overall business & traffic metrics e.g. conversion rate, search relevancy and Oversee segmented and personalized CRM campaigns
Set up weekly governance process and campaign meetings with the local country team to follow-up on onsite traffic strategy execution and facilitate best-practice sharing while assisting them with their onsite traffic operations
Define and coordinate work steps, work processes and tasks with the respective project team. Review, discuss and approve work results. Ensuring information flow and motivation
Work in collaboration with the regional and local teams to implement processes and improvement initiatives
Work closely with Operations, Commercial and Product for all operations related to Traffic Ops
Create and communicate long-term plans including forecasting and resource planning/allocation

Open To

Male/Female

Job Requirements

Bachelor’s degree in business administration/commercial finance/marketing/economics or related fields; MBA degree with corporate experience is a plus
More than 5-7 year work experience, preferable 3-4 years in e-commerce or relevant tech industry
Solid understanding of basic e-commerce frameworks and concepts, such as traffic, conversion etc. Preferably experience from on-site merchandising, traffic management and product management, CRM Management experience
Excellent written and verbal communication skills; fluent in English and working level Burmese is preferred
Demonstrated ability to learn fast, handle multiple tasks, to prioritize those tasks and meet deadlines
Results driven & customer focused attitude
Very good analytical skills, result oriented, self-motivated and able to work under pressure, outstanding problem-solving, business judgment, and analytical skills
SQL (Preferred), Good knowledge in Microsoft Excel

What We Can Offer

Benefits

- An amazing opportunity to learn from colleagues across Asia, in more developed markets

Highlights

- An international company in a start-up setting
- A competitive salary, plus the chance to learn in biggest E-commerce

Career Opportunities

- Potential for overseas training
- Regional roles offered to outstanding over- performers

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