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IT Infrastructure Supervisor

Makro Myanmar
Mingalartaungnyunt | Yangon
Verified This job has been verified by the company as a real job vacancy.
15 Mar 2023
Recruiter active 21 hours ago The recruiter at this company was last active reviewing applications.
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IT Infrastructure Supervisor

Makro Myanmar

IT Infrastructure Supervisor

Makro Myanmar
Recruiter active 21 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

IT Hardware, Software

Job Industry

Retail/Wholesale

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

  • Study and understand in retail business requirements and operational flows
  • Serve as the first point of contact for end-users seeking technical assistance, and provide solutions.
  • Perform onsite or remote troubleshooting on technical issues, including but not limited to, network, servers, workstations operating system, software and hardware issues
  • Record events, problems and their resolution in logs
  • Perform weekly and monthly routine server, network, and workstation administrations and maintenance tasks
  • Perform administration for IT services as appropriate and required, including but not limited to, user accounts, file/print, backup/restore, storage, e-mail
  • Perform server, network, workstations and other IT project setup and installation
  • Require to work and participate in project as required, including non-business hour deployments (e.g. nights and weekends)
  • Cross-support other IT team members’ functions and responsibilities if needed.
  • Travel within Myanmar and oversea as needed for training or projects
     

Open To

Male/Female

Job Requirements

  • B.S. in Computer Science, Engineering from an accredited college/university or equivalent work experience
  • 3 years of work experience in IT support and infrastructure administration
  • Good communication skills in English language (written and spoken)
  • Excellent problem solving and critical thinking skills are a must.
  • Must be service-oriented and patient to deal with demanding end-users and work environment
  • Must be able to manage time, prioritize tasks, and meet deadlines
  • Must be able to follow standard operation procedures, checklists and good in IT documentation
  • Strong knowledge and experience in supporting business IT infrastructure; Routers, Switches, Firewalls, Print Servers, Microsoft Windows Server OS, Active Directory, DNS, DHCP, Exchange Server, Email Protocols (IMAP, MAPI, SMTP), etc. is critical
  • Excellent knowledge and experience in supporting business end-user IT infrastructure; Microsoft Windows OS, Microsoft Office, Antivirus, Email clients, and safe Internet usage is required
  • Ability to complete repairs, upgrades, and installation of hardware and software.
  • Knowledge or experience with programming and scripting, and Linux OS knowledge is a plus

What We Can Offer

Benefits

Bonus
Provide Transportation
Insurance

Highlights

International & Experienced Team
Make a difference

Career Opportunities

Training Provided
Learn new skills on the job
Management Potential