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IT Project Manager (Techno – Function)

Maha Agriculture Microfinance

IT Project Manager (Techno – Function)

Maha Agriculture Microfinance
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
04 Feb 2021

Experience level

Manager

Job Function

IT Hardware, Software

Min Education Level

Bachelor Degree

Job Description

Job Purpose

The purpose of this position is to efficiently and professionally deliver a range of technical support services to our internal users to ensure that they use the company’s software products and services to their best advantage and that they remain satisfied users in the company. 

These services include:

  • Online help desk support;
  • On site implementation
  • Software installation
  • Customer training
  • System configuration

Summary of Duties

The IT Project Manager (Techno-Function) will be responsible for the following duties;

  • Develop and maintain a good understanding of the full range of the company’s products and services which covers banking, financial systems and a range of online services
  • Work as part of an integrated customer support team
  • Educate existing internal users on new products and services and make sure they are fully aware of existing and future developments
  • Communicae all customer-related issues to Customer Support, Development for overall improvement and building internal awareness of all customer feedback
  • Professionalism and good office housekeeping

Open To

Repatriate
Male/Female

Job Requirements

Knowledge and Skills

  • Good Project Management
  • Good Experience with any programming language (Java/PHP/.NET/Python)
  • Good understanding of Cloud Environment (AWS, Azure, GCP)
  • Good understanding of BI Tools (PowerBI/ Tableau)
  • Good understanding in API Integration
  • Strong Experience in Core Banking System
  • Strong experience with PL/SQL
  • Experience database Oracle / MS SQL Server
  • Ability to effectively work in a team environment characterized by rapid change and high targets
  • Excellent written and verbal communication skills in dealing with internal users and in providing customer training and education;
  • A positive and professional attitude to helping internal users
  • Empathy with internal users and a “sympathetic ear” to their support requests
  • Self-motivated and ability to work with minimal supervision in prioritizing issues

Experiences

  • 4 years relevant experience working in Microfinance / Banking / financial institution in the capacity of a techno-functional role
  • Previous management experience
  • Core Banking Implementation experience
  • Experience working in a financial institution in the capacity of a techno-functional role e.g. Business Analyst.  Role should involve understanding and coordinating the needs of the business and technical implementation
  • Experience working with business software – Experience of financial or lending systems support and/or Accounting
  • Experience configuring Microsoft Windows and/or Windows Server
  • Experience with SQL Server database support
  • Helpdesk or first level support experience
  • Experience creating custom reports using SQL in a tool such as MS SQL Server Reporting Services, Crystal Reports or similar e.g. Microsoft PowerBI.
  • Use of an online computerized system to keep track of issues raised and resolved
  • Previous hands on Automation project experience is plus

 

Education

  • Bachelor degree in Computer Science or related field

Travel will be a mandatory requirement of this position and the successful candidate must be willing and able to travel nationally

    What We Can Offer

    Benefits

    Bonus
    Reward for over performance

    Highlights

    Fun Working environment

    Career Opportunities

    Training Provided
    Learn new opportunity

    About Our Company

    Maha Agriculture Microfinance is a deposit-taking financial service provider licensed under the Microfinance Law of Myanmar (2011) and began operations on 29 April 2013 under the Myanmar Companies Act. Maha Agriculture Microfinance has 32 operational branches. Maha is currently co-owned by Myanma Awba Group and the International Finance Corporation (IFC).

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