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| Yangon
Verified This job has been verified by the company as a real job vacancy.
08 Jun 2020
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

IT/Computer

Min Education Level

Diploma

Job Type

Full Time

Job Description

A Great Opportunity for ...

  • Serve as the first point of contact for customers seeking technical assistance
  • Must be customer-oriented and patient to deal with difficult customers.
  • Talk Stakeholder through a series of actions, either face-to-face or over the phone, to resolve issues, troubleshoot system and network problems
  • Troubleshoot hardware/software problems of Desktops, Laptops, Servers and Storage
  • Provide prompt and accurate feedback to customers
  • Identifying root cause of the issues and follow escalation process
  • Maintain technical documentation and keep record of problem solutions
  • Prepare accurate and timely reports
  • Conduct ad-hoc tasks assigned by line manager

Open To

New graduates
Male/Female

Job Requirements

  • Bachelor’s degree or Diploma (preferably in IT discipline)
  • Minimum 1 year of experience as IT Service/Support Engineer
  • Good understanding of computer software/hardware and Microsoft Windows operating system.
  • Basic Knowledge of computer networking and system engineering
  • Good communication skills

Fresh Graduate welcome

What We Can Offer

Benefits

Rewards over performance

Highlights

Fun working environment
Multi Vendor learning opportunity

Career Opportunities

Training provided