OK to Continue
Yes No Thanks
OK to Continue
Job Seeker Reactivate Your Account
Thank you, this account has been Deactivated.
Do you want to Reactivate your account?
No
Yes

IT Service Management Architect

AYA Bank
Kyauktada | Yangon
Verified This job has been verified by the company as a real job vacancy.
27 Apr 2023
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Company Profile Jobs From this Company 6
Sorry, Unable to Apply
x
55%
Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.
Upload CV
Update Profile
IT Service Management Architect
AYA Bank, Kyauktada | Yangon

IT Service Management Architect

AYA Bank
Yangon

IT Service Management Architect

AYA Bank
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Kyauktada | Yangon
27 Apr 2023
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.

Experience level

Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

  • Participate IT transforming by delivering best practices supporting Service Management and overall IT Operations Service Delivery.
  • Involving Service Desk, Incident, Problem, Change, Service Request, and other IT Service Management processes (IT best practices) by implementation agile ITIL v4.
  • Responsible for the ITSM Service Desk and Service Delivery function ensuring that ITLv4 Service Management model is implemented and continually improved.
  • Control, and support Service Delivery; ensuring systems and procedures are in place and followed.
  • Lead continual service improvement and ongoing process maturity through regular reviews of the process and tools, trend analysis and metrics reporting and through regular engagement with stakeholders.
  • Provide direction and goal setting on IT Service management strategy and operations.
  • Provide tactical and strategic recommendations based on ITSM key performance measures.
  • Coordination within the IT Service Management team and cross-functionally to meet IT SM goal and objectives with ITMS best practices.
  • Mentor service and process managers on ITSM concepts.
  • Other related duties as assigned by Immediate Supervisor

Open To

Male/Female

Job Requirements

  • Bachelor’s degree in computer science or related field
  • Any equivalent combination of experience, training, and education
  • Minimum of ten years demonstrated experience in ITSM and Information Technology
  • Expert knowledge of ITIL framework and have managed transformation and ongoing operations of Service Management processes
  • IT Service Management (ITIL v4)
  • Planning and implementation
  • IT Network Management and IT Operations Management
  • Knowledge of coaching and leadership
  • Excellent organizational and leadership skills

What We Can Offer

Benefits

- Overtime
- Staff Credit Card, Loan & HP
- Staff Welfare Support
- Provident Fund Saving Scheme

Highlights

- Happy Working Environment
- Young and Dynamic Team
- Learning Opportunities & Career Development

Career Opportunities

- Required Skill Trainings
Already Expired
OR
More jobs from this employer

Experience level

Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

More Similar Jobs

See More Jobs

Share with a Friend