IT Strategy Team - Senior Deputy Manager | MPT - Myanma Posts & Telecommunications

IT Strategy Team - Senior Deputy Manager

MPT - Myanma Posts & Telecommunications

Kyauktada | Yangon

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IT Strategy Team - Senior Deputy Manager

IT Strategy Team - Senior Deputy Manager

IT Strategy Team - Senior Deputy Manager

MPT - Myanma Posts & Telecommunications

Myanmar - Yangon

Kyauktada | Yangon

22 Dec 2021

Experience level

Experienced Non-Manager

Job Function

Strategy, Planning

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

To provide suggestions and contributions within IT division in term of IT architecture, Operation Efficiency and other standardization, IT process and governance, and vendor evaluation
To analyse cross departments's requirements (either new requests or change requests) for integarting with API Gateway to onboard their integrations on the API Gateway platform
To cooperate with other System PICs within IT Division to implement smooth and robust integrations while considering dependencies of each IT services and systems
To provide Operational support for API Gateway, including modifications of existing flows and new changes from related departments and stakeholders
To manage and monitor vendor's KPIs & SLAs for operations as the system owner (including incidents, requests, change, problem and asset management) to drive overall IT service quality with defect-free
To solve end user complaints and incidents occurrence in API GW to make recovery of the services in short time frame to reduce service impact
To update and review RFP documents, contractual terms and various IT policies to generate standardized documentations which are compliant with company policy
Understanding business and technical processes
Quick learner with adaptive nature
Good at vendor management
Service-minded attitude
Excellent team work spirit

Open To

Male/Female

Job Requirements

Bachelor degree in Information Technology
5 Years experience of System Integrations, ITIL processes and Service Delivery management
2 years experience in IT Strategy, (Standardization, & Process Improvement)
6 years experience in troubleshooting various IT issues
Project Management , IT Architecture , IT Infrastructure
ITIL 4 Certified

What We Can Offer

Benefits

*Ferry Transport
*Health Insurance
*Performance Bonus

Highlights

- An awesome company
- Join a winning team
- You can make a difference

Career Opportunities

- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques

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