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IT Strategy Team - Senior Deputy Manager

MPT - Myanma Posts & Telecommunications
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
14 Jul 2021

Experience level

Experienced Non-Manager

Job Function

Strategy, Planning

Min Education Level

Bachelor Degree

Job Description

  • To provide suggestions and contributions within IT division in term of IT architecture, Operation Efficiency and other standardization, IT process and governance, and vendor evaluation
  • To analyse cross departments's requirements (either new requests or change requests) for integarting with API Gateway to onboard their integrations on the API Gateway platform
  • To cooperate with other System PICs within IT Division to implement smooth and robust integrations while considering dependencies of each IT services and systems
  • To provide Operational support for API Gateway, including modifications of existing flows and new changes from related departments and stakeholders
  • To manage and monitor vendor's KPIs & SLAs for operations as the system owner (including incidents, requests, change, problem and asset management) to drive overall IT service quality with defect-free
  • To solve end user complaints and incidents occurrence in API GW to make recovery of the services in short time frame to reduce service impact
  • To update and review RFP documents, contractual terms and various IT policies to generate standardized documentations which are compliant with company policy
  • Understanding business and technical processes
  •  Quick learner with adaptive nature
  • Good at vendor management
  • Service-minded attitude
  • Excellent team work spirit

Open To

Male/Female

Job Requirements

  • Bachelor degree in Information Technology
  • 5 Years experience of System Integrations, ITIL processes and Service Delivery management
  • 2 years experience in IT Strategy, (Standardization, & Process Improvement)
  • 6 years experience in troubleshooting various IT issues
  • Project Management , IT Architecture ,  IT Infrastructure
  • ITIL 4 Certified 

What We Can Offer

Benefits

*Ferry Transport
*Health Insurance
*Performance Bonus

Highlights

- An awesome company
- Join a winning team
- You can make a difference

Career Opportunities

- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques

About Our Company

For over 130 years, the operator has been championing the development of the telecommunications industry in Myanmar. Today, it operates a nationwide network infrastructure, with the widest mobile network coverage of 96% throughout Myanmar.
Through its wide network of retail outlets and points of sale, MPT aims to make telecommunications services more accessible nationwide. Together with its workforce of over 8,000 employees and KDDI Summit Global Myanmar (KSGM) all of whom are intensively supporting MPT’s operation, MPT is committed to continually driving the development of the telecommunications sector, and moving Myanmar forward.
MPT was ranked as the most loved Brand in Myanmar amongst 42 key brands on June 30, 2016 according to a brand research in Myanmar by Millward Brown, a British multinational market research firm.