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Japanese Application Support Engineer

Accenture in the Philippines

Japanese Application Support Engineer

Accenture in the Philippines
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
Myanmar - International
Full Time
Verified This job has been verified by the company as a real job vacancy.
12 Oct 2022

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Description

The work:

  • Identify and solve issues within multiple components of critical business systems
  • Monitor the systems current state using different monitoring tools and report issues by following the defined escalation process
  • Perform reports generation and analysis of reports
  • Send incident communications
  • Ticket triaging and ticket management

What’s in it for you?

  • You will be part of a diverse, vibrant, global Accenture/Advanced Technology Center community, continually pushing the boundaries of business capabilities.
  • At Accenture you will work on meaningful and innovative projects, powered by the latest ATCP technologies. You’ll be immersed in industry best practices such as event-driven architectures and domain-driven design.
  • Accenture will continually invest in your learning and growth. You'll work with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.

 

Open To

New graduates
Foreign (Expatriate)
Repatriate
Male/Female

Job Requirements

Here's what you’ll need: ​

  • A bachelor's degree in Information Technology, Computer Science, or other relevant fields. Undergraduates with language proficiency are welcome to apply
  • Fluent in Janpanese and English in both oral and written
  • Japanese Language Proficiency Test (JLPT) N3-certified
  • Strong and effective written and oral English communication skills
  • with experience in application support, incident ticket triaging and management
  • experience in analysis, troubleshooting, problem solving and project management
  • Willing to work on holidays, weekends, shifting schedules and extended working hours

What we believe:

All our leaders are committed to building a better, stronger, and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

 

Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

 

Accenture is committed to providing equal employment opportunities for persons with disabilities.  Please let your recruiter know if you require reasonable accommodation to enable your participation in the recruitment process, they will be happy to assist you.

What We Can Offer

Benefits

• Competitive salary package and performance incentives
• Loyalty, Christmas gift, and Inclusion & diversity benefits
• Life insurance
• Retirement

Highlights

• Joining bonus up to $1,800 Joining Bonus!
• HMO Coverage (medical and dental) from day 1 of employment
• Employee stock purchase plan

Career Opportunities

• Career growth and promotion opportunities

About Our Company

Delivering the promise of technology and human ingenuity to our clients, with the highest standards of quality.

Our Multilingual for Accenture Operations brings the best innovative solutions that provide transformative and meaningful change to our clients’ business processes. Our people have the domain expertise, the technology, and the language capability to engage meaningfully and ideate with clients, to provide operational e