​The work:​

• Identify and solve issues within multiple components of critical business systems
• Monitor the systems current state using different monitoring tools and report issues by following the defined escalation process
• Perform reports generation and analysis of reports
• Send incident communications
• Ticket triaging and ticket management

What’s in it for you?

• You will be part of a diverse, vibrant, global Accenture/Advanced Technology Center community, continually pushing the boundaries of business capabilities.
• At Accenture you will work on meaningful and innovative projects, powered by the latest ATCP technologies. You’ll be immersed in industry best practices such as event-driven architectures and domain-driven design.
• Accenture will continually invest in your learning and growth. You'll work with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.

Here's what you’ll need: ​

• A bachelor's degree in Information Technology, Computer Science, or other relevant fields. Undergraduates with language proficiency are welcome to apply
• Fluent in Janpanese and English in both oral and written
• Japanese Language Proficiency Test (JLPT) N3-certified
• Strong and effective written and oral English communication skills
• with experience in application support, incident ticket triaging and management
• experience in analysis, troubleshooting, problem solving and project management
• Willing to work on holidays, weekends, shifting schedules and extended working hours

What we believe:

All our leaders are committed to building a better, stronger, and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

Accenture is committed to providing equal employment opportunities for persons with disabilities.  Please let your recruiter know if you require reasonable accommodation to enable your participation in the recruitment process, they will be happy to assist you.