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Junior Customer Service Assistant

KBZ Bank
| Yangon
Verified This job has been verified by the company as a real job vacancy.
29 Sep 2021
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
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Junior Customer Service Assistant
KBZ Bank, | Yangon

Junior Customer Service Assistant

KBZ Bank

Junior Customer Service Assistant

KBZ Bank
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

For that position we are going to hire in Yangon, Mandalay, Naypyitaw, Taungyi and Bago Division. The role holder is mainly responsible for KBZPay's customer service. 

  • Develop and maintain the customer relationship
  • Identify and assess customers' needs to achieve satisfaction
  • Handle complaints and provide appropriate solutions for customer satisfactory or inform senior assistant and supervisor
  • Help customers to onboard the KBZPay and disseminate the awareness of inclusive product services
  • To help with customer’s needs on KBZPay’s services
  • Follow communication procedures, guidelines and policies
  • Contribute to team effort by accomplishing related results as needed
  • Report to senior assistant and supervisor if situations (health of customers, employees, or other specious situations) are unusual.

Open To

New graduates
Male/Female

Job Requirements

  • Strong experience on customer service
  • Good listening and communication skill
  • Clear communication skill
  • Ability to use positive language
  • Taking responsibility
  • Patience
  • Team work
  • Resilience on dealing with unexpected complaints

What We Can Offer

Benefits

Quarterly Bonus

Highlights

Leading Bank in Myanmar

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
OR

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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