We are a Rewards and Loyalty brand that is looking for an Operations Manager who will report directly to the Business Unit Lead. We are looking for a motivated Manager who can work well with team members, nurture and grow the business and the people simultaneously.

Main Duties and Responsibilities

· Manages the planning, the execution, and performance of the Business Development teams and the post-sales operations
· Responsible for the production of merchandise and physical items as needed
· Coordinates with merchant teams to understand their requirement
· Leads the team of workers that are involved with closing a project, execution, information sharing, contracting and all system processes in place for Merchant to start working with us.
· Assists the team by joining 2nd level meetings after Merchant has agreed to come on board.
· Responsible for the performance across the Merchant Team functions
· Responsible for managing and all operations within Myanmar
· To develop formal SOPs and implement and strictly adhere to Company procedures
· Coach and train new team members in the SOP processes
· Run a smooth flow for on-boarding of merchants and partners with discussions with internal teams of legal, admin, marketing, IT as needed for the Merchant to work seamlessly with us
. Prepare Revenue Report/ Business Transition Report and submit to CEO.
. Plan and brief to team about the additional tasks and targets as instructed by CEO.

Job Qualifications

· Must have 6+ years of experience in Handling end-to-end operations in Myanmar organizations with past experience in handling team of 3-5++ people – 4+ years in Core Ops.
· Any bachelor degree holder with useful advanced degrees is a plus
· Advanced English level to communicate with some expat Directors.
· Good communication and teamwork skills
· Excellent organizational skills and problem-solving ability
· Ability to perform under pressure and meet deadlines
· Strong attention to detail