Oversees the training and growth of all employees in an organization and develops the talents of employees to their full potential by focusing on individual and organizational needs in order to reach the organizational goals.

• Supervise and organize all training & development activities.
• Leading the design, development, delivery, and evaluation of learning and capability development solutions that support GBS employees’ performance and growth.
• Defining and executing L&D strategies and plan in collaboration with Head of Department and senior leaders and stakeholders. 
• Develop and implement effective and practical training courses and methods for the staff.
• Choose the best teaching strategy or method for the courses.
• Align training courses with the mission and values of the company.
• Conduct and manage the effective, informative and knowledgeable classroom training and coaching on organization wide.
• Create and adhere to the company’s training budget.
• Delivery of in-house training where appropriate and as required.
• Provide proactive support, advice and guidance on all training issues.
• Creates, organizes, plans and presents various forms of an effective on-boarding program, orientation training for new employees.
• Create and design training procedure manuals, guides and update training courses and materials as needed.
• Establish and maintain with trainer and training vendor relationships and contracts.
• Review the training materials of vendors and choose appropriate materials.
• Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Evaluate the effectiveness of the training courses and instructors through assessments, surveys, and feedback.
• Develop and implement training curriculum on soft skills topic like Leadership, Communication skill, Interpersonal skills, Presentation skill, Personal Grooming, Customer Service training, etc.
• Able to develop internal training sessions for junior staff in a classroom setting.
• Report directly to the Assistant Head and Corporate HR Head (monthly, quarterly, and yearly).

• Any Bachelor Degree.
• Age between 30~40 years old.
• Master Degree in Business Management/Administration, Human Resource Management or related fields is an advantage.
• 5 years and above experience in training and development & delivery.
• Pleasant personality, excellent written, verbal and interpersonal communication skills in both Myanmar and English.
• Highly computer literate with proficiency in MS Office, Power Points, HRIS and related business and communication tools.
• Must be experienced in developing and implementing successful training programs.
• Able to work under pressure and deadlines.
• Willing to travel to local regions and branches for business trips.
• Able to deliver training using a variety of multimedia training platforms and methods.
• Maintains knowledge of the latest trends in training and development.