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Loan Recovery Officer (Nay Pyi Taw)

Vithey Microfinance Co., Ltd.

Loan Recovery Officer (Nay Pyi Taw)

Vithey Microfinance Co., Ltd.
Recruiter active 21 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - NayPyiTaw
Full Time
Verified This job has been verified by the company as a real job vacancy.
13 May 2022

Experience level

Experienced Non-Manager

Job Function

Legal, Risk and Compliance

Min Education Level

Bachelor Degree

Job Description

Description of Role/Responsibility

  1. Review the details and terms of loans
  2. Keep track of assigned accounts to identify outstanding debts
  3. Plan course of action to recover outstanding payments
  4. Locate and contact debtors to inquire of their payment status
  5. Produce reports for the management of the organization
  6. Negotiate payoff deadlines or payment plans
  7. Investigate, analyze and resolve discrepancies
  8. Follow established regulator laws on loan recovery
  9. Purge debts when fully recovered
  10. Initiate steps for debt collection using the most viable means employable
  11. Send reports of statements of delinquencies to relevant stakeholders
  12. Record any new commitment to recover debt
  13. Initiate repayment plans and new terms of loan for debtors
  14. Organize the list according to the magnitude of the debts owed the organization
  15. Use available database to track customers who owe the organization
  16. Keep in touch with customers owing the organization
  17. Ensure accurate record of debtors’ basic information
  18. Listen to debtors or customers of the organization to know how to go about the debt
  19. Give viable options to debtors of the organization on how to pay up their debts
  20. Could offer advice or refer debtors to counselors for proper guidance
  21. Entertain questions and complaints from debtors
  22. Create trust relationships with debtors when possible to avoid future issues
  23. Alert superiors of debtors unwilling or unable to pay when necessary
  24. Update account status and databases regularly for the organization
  25. Maintain a high level of confidentiality of the organization with its customers/debtors
  26. Ability to be polite and compassionate without lacking confidence
  27. Comply with requirements when legal action is unavoidable

Open To


Job Requirements

Education, Experience, Knowledge

  1. A Bachelor’s degree in business administration, finance or economics, commerce or equivalent degree, certifications and sufficient knowledge of accounting will be appreciated. In addition, trainings on communication could be handy in this job
  2. Proven experience with a minimum 3 years as debt collector
  3. Experience in working with targets and tight deadlines
  4. Knowledge of relevant legal requirements
  5. Working knowledge of MS Office and databases


  1. Good negotiation skills and persuasion
  2. Ability to use major database software tools
  3. Ability to meet deadlines and handle multiple tasks simultaneously
  4. Interpersonal skills
  5. Great persistence amid pressure
  6. Ability to work independently and also in a group
  7. Creativity to help proffer solutions outside lawsuits
  8. Great analytical skills to help reason and think out a way forward with each unique case

What We Can Offer


* Phone Bill Allowance
* Medical Allowance


* Sat, Sun & Public Holiday Off

Career Opportunities

* Learn new skills
* Promotion Opportunities