MMR
Myanmar
Logistic Coordinator
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
An Excellent Opportunity for ...
Reporting to respective Manager, the role holder is responsible to handle and manage complete order fulfilment journey for our day to day operational activities with effective, timely manner and very strong customer satisfaction mind-set. As the Operation Specialist, you will engage between customers, external stakeholders and cross-functional team to resolve operational issues, analyse the business requirements in area, find initiatives to develop the loyal customer base and contribute in operation excellence improvement projects. This role will work closely with multiple internal and external stakeholders in dynamic and agile environments
Daily communication with logistics partners for tracking and resolve order processing issue efficiently and timely manner
Monitor daily order processing performance of Sellers.
Track and monitor key performance indicators to optimize performance of the customer experience.
Engaging with Sellers, logistics partners to meet order processing timeline
Weekly, daily operation performance tracking and analysis to make continuous improvement
Highly developed negotiation skills with a superior ability to effectively communicate and present initiatives and issues to leadership teams.
Strong presence with ability to interact with all levels of the organization
Contribute in new improvement projects and accountable to drive the necessary process against with team goals.
Passionate, a can-do attitude and the ability to learn quickly and thrive in a complex, dynamic environment with result oriented mind-set.
Open To
Job Requirements
Bachelor's degree or higher
2+ years related experience required
Strong communication, problem-solving and decision making skills with ability to effectively communicate with multiple stakeholders
Demonstrated ability to build strong collaborative business relationships
High working flexibility to drive the team goals
Proven ability to negotiate and apply skills to customer engagement
Demonstrated experience in project coordination
Deep understanding of ecommerce customer needs, Seller success activities
Ability to think both tactically and strategically moving through both fluidly
Fluent English language
What We Can Offer
Benefits
Highlights
Career Opportunities
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