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Logistic Coordinator

KBZ Bank
Recruiter active 4 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
19 Aug 2022

Experience level

Experienced Non-Manager

Job Function

Logistics, Warehousing, Port

Min Education Level

Bachelor Degree

Job Description

Reporting to respective Manager, the role holder is responsible to handle and manage complete order fulfilment journey for our day to day operational activities with effective, timely manner and very strong customer satisfaction mind-set. As the Operation Specialist, you will engage between customers, external stakeholders and cross-functional team to resolve operational issues, analyse the business requirements in area, find initiatives to develop the loyal customer base and contribute in operation excellence improvement projects. This role will work closely with multiple internal and external stakeholders in dynamic and agile environments

  • Daily communication with logistics partners for tracking and resolve order processing issue efficiently and timely manner

  • Monitor daily order processing performance of Sellers.

  • Track and monitor key performance indicators to optimize performance of the customer experience.

  • Engaging with Sellers, logistics partners to meet order processing timeline

  • Weekly, daily operation performance tracking and analysis to make continuous improvement

  • Highly developed negotiation skills with a superior ability to effectively communicate and present initiatives and issues to leadership teams. 

  • Strong presence with ability to interact with all levels of the organization

  • Contribute in new improvement projects and accountable to drive the necessary process against with team goals.

  • Passionate, a can-do attitude and the ability to learn quickly and thrive in a complex, dynamic environment with result oriented mind-set.

 

Open To

Male/Female

Job Requirements

  • Bachelor's degree or higher

  • 2+ years related experience required

  • Strong communication, problem-solving and decision making skills with ability to effectively communicate with multiple stakeholders

  • Demonstrated ability to build strong collaborative business relationships

  • High working flexibility to drive the team goals 

  • Proven ability to negotiate and apply skills to customer engagement

  • Demonstrated experience in project coordination 

  • Deep understanding of ecommerce customer needs, Seller success activities

  • Ability to think both tactically and strategically moving through both fluidly

  • Fluent English language

What We Can Offer

Benefits

International Standards

Highlights

International Standards

Career Opportunities

International Standards

About Our Company

KBZ Bank: A new generation of banking

For over two decades, KBZ Bank has been part of Myanmar’s growth story, working tirelessly to strengthen communities and institutions for the long term and to improve the quality of life for all. As Myanmar’s largest privately-owned bank, we represent more than 40 percent of both retail and commercial banking in the country, driving the success of the nation’s entrepreneurs, businesses, and communities. We safeguard the assets of over 1 million business customers across the country, providing support, guidance, and critical access to finance. Today, KBZ Bank is helping to fast-track Myanmar’s development in the digital age, embracing next-generation banking while pioneering new ways of financial inclusion.

We have seized the advantages of mobile-first technology in promoting financial inclusion and connecting our customers to the people, opportunities, and places that they value most. Through KBZPay, Myanmar’s fastest-growing mobile wallet with more than 9.1 million users, we have brought banking beyond our 500 branches and to even more communities. We are also transforming from the inside out, drawing on the latest technologies to work more efficiently and serve our customers better, while developing the bankers and leaders of the future.

Purpose
Our purpose is to improve the quality of life in Myanmar by increasing access to financial products and services, thereby giving communities and businesses access to opportunities and a better quality of life.

KBZ Bank’s Talent Factory
KBZ Bank recognizes that the future of Myanmar – and its banking sector – lies in the hands of the next generation. That is why we take talent development across the organization seriously. From coders and digital bankers to thought leaders and future shapers, we equip our employees with world-class skills and future-ready tools.

Building the bank of the future
At KBZ Bank, we deploy agile management approaches in various aspects of how we work – including bringing people together on cross-functional projects to question the status quo and evolve better ways of working. This represents a break from a top-down approach, empowers our employees, and taps their insights in designing the bank of the future.

Personal Challenge
We put the emphasis on individual responsibility, opportunity, and autonomy. We encourage growth through continuous on-the-job development and a fast-paced environment that will stretch and build your expertise daily. We encourage our people to view their career as a journey; to think not about a vertical career ladder, but a long-term aspiration to broaden their exposure or deepen their skills over time. We would like to build the Bankers of Tomorrow for Myanmar!