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Management Office Executive

M.G.W Company Limited
Mayangone | Yangon
Verified This job has been verified by the company as a real job vacancy.
08 Jan 2021
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Management Office Executive

M.G.W Company Limited

Management Office Executive

M.G.W Company Limited
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Real Estate/Property Development

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • Develop and implement customer service policies and procedures.
  • Define and communicate customer service standards
  • Take ownership of customers issues and follow problems through to resolution
  • Oversee the achievement and maintenance of agreed customer service levels and standards
  • Lead daily operations of the customer service team
  • Review customer complaints
  • Track customer complaint resolution
  • Handle daily complex and escalated customer service issues
  • Identify and implement strategies to improve quality of service
  • Identify and address staff training and coaching needs

Open To

Male/Female

Job Requirements

  • Proven working experience as a customer service manager. Relevant working experience for more than 3 years in relative field (Prefer Estate Management/ Property Management Background)
  • Awareness of industry’s latest technology trends and applications
  • Fluent in Myanmar and English language – both written and spoken.
  • In-depth knowledge of customer service principles and practices
  • Advanced troubleshooting and multi-tasking skills
  • Planning and organizing skills
  • Computer literate & able to prepare and file written reports.

What We Can Offer

Benefits

Uniform
Ferry

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques