Manager (Digital Marketing/ Export)

Cho Cho Co., Ltd.

Hlaing | Yangon

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Manager (Digital Marketing/ Export)

Cho Cho Co., Ltd., Hlaing | Yangon

Manager (Digital Marketing/ Export)

Cho Cho Co., Ltd.

Manager (Digital Marketing/ Export)

Cho Cho Co., Ltd.

Myanmar - Yangon

Hlaing | Yangon

19 Aug 2021

Experience level

Manager

Job Function

Marketing, Media, Creative

Job Industry

Trading/Distribution/Import/Export

Min Education Level

Master Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

To manage the entire order cycle so as to enhance business development and ensure sustainability and customer satisfaction.
To Lead Operation Management in the execution of business plans and strategies.
To provide a productive and motivating working environment, and addressing any issues/disputes from customers or clients.
To manage Customer Service through Ecommerce.
To handle and manage online customer registration and activation.
To manage investigate and solve customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants.
Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill issuing refunds or compensation to customers.
To coordinate with corporate partners.(Operations smooth run)
To handle and manage with customer on digital platform.
To collaborate with company executives to develop strategic plans for business growth based on short-term and long-term goals, communicate those goals to your team, and guide them to success.
Able to manage Brand Acquisition, Sales Target Plan & need to target GMV.
Able to align with other section and perform fulfill by CCP target.
Able to perform Department' budget control.
To implement Web/ App for needed E-commerce platform process by instruction from Head.
To increase sales performance, brand, register customer.
Active customer rate, monthly customer satisfaction made and submit growth rate.
To implement CRM implementation, A&P implementation on schedule.
To instruct to your team for CX customer rate, Customer response time (within 5 minutes), OSL control.
Focusing on the task of exporting foreign markets in order to get more export market and sale from export process.