A Fantastic Opportunity for ...
The purpose of this role is to lead KYC & CDD Operations team in Operations Department of the Company.
The role holder reports to HOD.
The role holder requires to manage junior staffs and is responsible to ensure the quality of customer onboarding by ensuring Know Your Customer (KYC) verification & Customer Due Diligence (CDD) as per regulatory requirement to support the company’s overall strategies and initiatives in delivering Digital Financial Services.
* Prepare & implement relevant operational policies (SOP) and processes as mandated for Customer/ Agent onboarding by regulator/ internal compliance for Digital Financial Services.
* Ensure regular update/ verification/ action for all on boarded customers without compromise on KYC/ CDD requirements.
* Work closely with related stakeholders (internal & external) to develop automated process to ensure quality KYC & Customer Due Diligence (CDD) verification. o Lead & manage team of 10+ junior resources within department.o Proactive in delivering day to day functions requirement, prompt to resolve errors, queries, disputes as required.
* Attend meetings & deliver presentations as required representing department function.
* Train & coach junior staffs on regular basis ensuring their career growth.
* Supervise day to day function of the unit.o Ensure all the SOPs/ relevant policies are implemented & adhered within the organization as per compliance requirement.
* Ensure all the gaps identified by internal/ externa audits/ regulatory authority are compiled on time.
* Engage with internal as well as external stakeholders to resolve errors, disputes, process automation etc.
* Report to designated reporting authority.o Prepare & submit periodic MIS as required.
* Ensure data security, IS security within department.