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Merchant Support Assistant ( YGN )

KBZ Bank
| Yangon
Verified This job has been verified by the company as a real job vacancy.
19 May 2021
Recruiter active 22 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 22 hours ago The recruiter at this company was last active reviewing applications.
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Merchant Support Assistant ( YGN )
KBZ Bank, | Yangon

Merchant Support Assistant ( YGN )

KBZ Bank
Yangon

Merchant Support Assistant ( YGN )

KBZ Bank
Recruiter active 22 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
| Yangon
19 May 2021
Verified
Recruiter active 22 hours ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

The role holder is responsible to support the merchants in term of disputes reporting

  • Configuration of POS and E-Com Merchants in SV(POS) and MIGS and KBZ Portal (E-Com) to generate Secret Keys.
  • Update of the merchant information in the system (Smart Vista, PP, MPU, Cardworks)
  • Coordination with merchant related to POS and E-Com disputes (Chargeback  Case Accept, Case Represent, 2nd Chargeback  Case Accept, 2nd Chargeback  Case Represent)
  • Debit and Credit Adjustment of the Transaction as ,  merchant request for the refunding (Smart Vista, PP, Cardworks, Edit Package, MPU)
  • Checking all the pending transactions and card not present transaction to be hold the amount for risk concern.
  • List out all the transactions from the separate system and calculate in detailed to provide payment reports to the merchants
  • Generate E-statement to the merchant daily, weekly, monthly,
  • Solving all the tickets to meet SLA escalated from the call center related with the merchant’s complaints.

Open To

Male/Female

Job Requirements

  • Bachelor Degree
  • 2 Years or above experience in the Banking field
  • Support day to day activities for Merchant service
  • Sound knowledge in POS acquiring activities
  • Sound knowledge of    Microsoft Word, Excel, Power Point etc.
  • Ability to think strong analytical and critical thinking skill
  • Capable to work under pressure

What We Can Offer

Benefits

Quarterly Bonus

Highlights

Leading Bank in Myanmar

Career Opportunities

Leading the leadership role.
Already Expired
OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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