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Net Promoter Score (NPS) Manager

MyWorld Careers Co., Ltd.
| Yangon
Verified This job has been verified by the company as a real job vacancy.
28 Oct 2020
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Net Promoter Score (NPS) Manager
MyWorld Careers Co., Ltd., | Yangon

Net Promoter Score (NPS) Manager

MyWorld Careers Co., Ltd.

Net Promoter Score (NPS) Manager

MyWorld Careers Co., Ltd.
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

Net Promoter Score (NPS) Manager at a Growing Financial Services Company in Yangon

  • Customer satisfaction program, including aligning data and insights across internal and external survey sources, leading corporate wide goal setting

  • Up to 2,000,000 MMK + Performance Based Bonus + Other attractive benefits

About the Company 

Our Client is one of the leading banks that provides the best services to customers.

The Role

  • Work with divisional Performance & Quality Managers to promote best practice and practice improvement

  • Review existing NPS methodology and propose adjustments

  • Ensure process improvement and quality assurance Digital Banking self-care services 

Open To

Male/Female

Job Requirements

  • Minimum 5 Years of working experiences in banking customer services industry

  • Experience influencing senior leaders across a matrixed organization and drive decisions through to successful execution

  • Excellent level in English for both speaking and written skills

What We Can Offer

Benefits

Performance Based Bonus + other attractive benefits

Highlights

A rapidly growing organization which will allow your future to grow simultaneously with them

Career Opportunities

Reliable Career Development