MMR
Myanmar
Net Promoter Score (NPS) Manager
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
An Excellent Opportunity for ...
Net Promoter Score (NPS) Manager at a Growing Financial Services Company in Yangon
Customer satisfaction program, including aligning data and insights across internal and external survey sources, leading corporate wide goal setting
Up to 2,000,000 MMK + Performance Based Bonus + Other attractive benefits
About the Company
Our Client is one of the leading banks that provides the best services to customers.
The Role
Work with divisional Performance & Quality Managers to promote best practice and practice improvement
Review existing NPS methodology and propose adjustments
Ensure process improvement and quality assurance Digital Banking self-care services
Open To
Job Requirements
Minimum 5 Years of working experiences in banking customer services industry
Experience influencing senior leaders across a matrixed organization and drive decisions through to successful execution
Excellent level in English for both speaking and written skills
What We Can Offer
Benefits
Highlights
Career Opportunities
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