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Operation Manager

BeeShop

Operation Manager

BeeShop
Recruiter active 6 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
16 Feb 2021

Experience level

Manager

Job Function

Project, Operations Management

Min Education Level

Bachelor Degree

Job Description

 • Will work closely with internal stakeholders (CEO, GM, finance, logistics, support, etc.) to develop systems, tools, dashboards, and processes missing from the digital team; aiming to improve performance, communication, and visibility between digital and the rest of the organization.

 • Support the GM to execute its lines of action of the strategic plan.  

 • Make sure that processes are being followed and that teams are collaboratively to continuously improve them.

 • Define, develop, and own initiatives that remove blockers and improve the overall performance of the digital team.

 • Research, develop and own relationships with external third-parties (ex. payment providers, analytics, etc.) to ensure Beeshop has the required partners to perform successfully.  

• Manage third-party vendor relationships, coordinate weekly, monthly, and quarterly meetings, generate reports to review operations and support day to day operations.  

• Make sure products are set-up accurately and completely with all details and necessary information.

• Monitor site performance and bring bugs and improvements to the software team.  

• Oversees the productivity of E-commerce platforms and manages the day-to-day operations such as but not limited to, increasing sales, efficiency of sales team, performance of customer service and accuracy of the inventories and stocks.

• Determine & help build the best tools to mine data and automate reporting.  

• Understand business challenges and work proactively with management to discover data insights that enable efficient growth.  

• Make sure that the products are timely enabled/disabled as per the terms with the merchants to ensure compliances and smooth sales.  

• Contracts and merchants payments management.  

• Ensure that the website works seamlessly from the shoppers and sellers perspective and work to improve the systems behind.  

• Oversee process for third-party product onboarding and provide support for merchants.  

• Work closely with Customer Service on operational issues that affect customer experience including order troubles, digital order fulfillment, cancellations/returns, etc.  Strong interest in process improvement – you love finding ways to make processes more efficient and streamlined. 

Open To

Male/Female

Job Requirements

• Fluent in Burmese and English, minimum 5 years in related role and preferably in E-commerce.

• Experience leading teams and motivating.  Knowledge of programming languages.

• Good ( Planning , Follow up , Negotiation Skill , Continuous improvement , Customer Focus , Conflict Resolution , Delegation ,Coaching ,Problem  Solving , Teamwork , Decision Making , Building Confidence ,Coordination , Conceptual thinking  ) .

• .Strong interest in process improvement –finding ways to make processes more efficient and streamlined.

What We Can Offer

Benefits

- Ferry Provide
- Sat & Sun Off and Public Holidays

Highlights

- An awesome company
- Join a winning team
- You can make a difference

Career Opportunities

- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques