Responsibilities & Authorities

Ongoing Operations

• Plan on-site training activities and inspections
• Implement Operations Procedures at assigned sites
• Ensure appropriate handover of new, modified, or extended sites from Projects & Compliance Specialist to RSM.
• Support Account Management for Client Meetings and Requests
• Coordinate with Human Resources for discipline and any changes related to site personnel.

Quality Compliance

• Responsible to monitor and maintain quality indicators, including Operational KPIs.
• Promote quality management and adherence to standards
• Responsible for corrective actions in case of any deviation from SOP and client complaints.

Team Management

• Recruit, train, and mentor operations management team
• Inspect regularly assigned sites to evaluate the work Regional Security Managers and provide guidance as necessary.

Regular travels required to achieve visit sites and clients.
 

The above statements are a snapshot of the duties and responsibilities of the role and are not intended to be an exhaustive list.

Qualification and Requirements

• Strong and proven human leadership skills are mandatory
• At least 5 years of management experience
• Strong proven planning and organizational skills to meet the objectives
• Excellent personal organizational skills, including time management, and ability to meet deadlines and work under pressure.

Computer proficiency on the Microsoft Office Suite

Education 

- University Degree in security management, operations management, business administration or related domains is preferred 

Working Experience 

• At least 3 years in the field of operations management or equivalent is mandatory. 
• Previous working experience in security related fields is an advantage.  

Language skills 

Fluent in both English and Myanmar.