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Recruiter active 14 mins ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
1 week ago

Experience level

Manager

Job Function

Strategy, Planning

Min Education Level

Bachelor Degree

Job Description

This position will be responsible for the achievement of operational excellence (OPEX) for all the processes in and associated with Operations. And to provide excellent OPEX services to all relevant stakeholders, both internal and external.

  • Leading, managing, coaching and motivating teams to consistently deliver operational excellence.
  • Establish creative strategies for optimizing internal operations, improving work efficiency and effectiveness, reducing wastage and cost, improving customer experience and satisfaction. These include automation, digitization, process re-design and re-engineering, and outsourcing/in-sourcing of certain tasks.
  • Develop relationships with internal and external stakeholders, and work with them to ensure the processes are well designed, continually being monitored, improved and optimized. Their quality of decisions is enhanced by timely and good quantification of the relative costs and benefits, evidenced by good data analytics.
  • Conduct process reviews to identify opportunities for OPEX enhancement and enhanced customer experience (CX) throughout the customer journey, such as cost reductions, service turnaround times and quality improvement, elimination of duplicate activities, and minimization of errors and rework. The goal is an operationally excellent, seamless end-to-end processes, leveraged on suitable technology, and serviced by well-trained people. 
  • Additional duties as assigned.

 

Open To

Repatriate
Male/Female

Job Requirements

  • Bachelor’s Degree in Business, Management, Insurance, Statistics, Data science or other related fields.
  • Experience in managing quality, process re-engineering, productivity and cost-efficiency projects. 
  • Customer-centricity mindset, with a minimum of 5 years of leadership and supervisory experience.
  • Some working knowledge of life insurance operations, preferred. Knowledge of Six Sigma, Lean principles, Deming PDCA cycle, total quality management, advanced data analytics, a plus.
  • Analytical and problem-solving skills, with the ability to manage and prioritize multiple projects.
  • Demonstrate strong technical aptitude and creativity in resolving unique and challenging business problems.
  • Technical skills with Excel, PowerPoint and Word and or business intelligence tools. Must be good at creating workflow diagrams.
  • Excellent verbal and written communication, negotiation, and presentation skills, with the ability to communicate both internally and externally with stakeholders and business partners.

What We Can Offer

Benefits

* Rewards for over performance

Highlights

* Make a difference

Career Opportunities

* Learn new skills on the job

About Our Company

We are one of the leading Japanese Life Insurance companies with more than 100 years of history and successes in the life insurance industry with an extensive international business network in various countries around the world. We are recruiting to add onto our team of pioneers to support our business growth in Myanmar. We are looking for dynamic and results-oriented individuals to join our team.

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