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Kyauktada | Yangon
Verified This job has been verified by the company as a real job vacancy.
12 Jan 2022
Recruiter active 1 hour ago The recruiter at this company was last active reviewing applications.
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Recruiter active 1 hour ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Project, Operations Management

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

  • Managing, coaching, and motivating teams to consistently deliver operational excellence.
  • Establish creative strategies for optimizing internal operations, improving work efficiency and effectiveness, reducing wastage and cost, and improving customer experience and satisfaction. These include automation, digitization, process re-design and re-engineering, and outsourcing/in-sourcing of certain tasks.
  • Develop relationships with internal and external stakeholders, and work with them to ensure the processes are well-designed, continually being monitored, improved, and optimized. The quality of decisions is enhanced by timely and good quantification of the relative costs and benefits, evidenced by good data analytics.
  • Conduct process reviews to identify opportunities for OPEX enhancement, as part of the company-wide Kaizen drive, such as cost reductions, service turnaround times and quality improvement, elimination of duplicate activities, and minimization of errors and rework. The goal is an operationally excellent, seamless end-to-end processes, leveraged on suitable technology, and serviced by well-trained people. All this combined to serve the needs of, as well as create a competitive advantage for, the Company.
  • Additional duties as assigned.

Open To

Foreign (Expatriate)
Repatriate
Male/Female

Job Requirements

  • Bachelor’s Degree in Business, Management, Insurance, Statistics, Data science or other related fields.
  • Experience in managing quality, process re-engineering, productivity, and cost-efficiency projects.
  • Customer-centricity mindset, with a minimum of 3 years of leadership and supervisory experience.
  • Working knowledge of life insurance operations is preferable. Knowledge of Six Sigma, Lean principles, Kaizen philosophy, Deming cycle, total quality management, advanced data analytics, are a plus.
  • Good at analytical, problem-solving skills with the ability to manage and prioritize multiple projects.
  • Demonstrate strong technical aptitude and creativity in resolving unique and challenging business problems.
  • Technical skills with Excel, PowerPoint, and Word and /or business intelligence tools. Must be good at creating workflow diagrams.
  • Excellent verbal and written communication, negotiation, and presentation skills with the ability to communicate both internally and externally with stakeholders and business partners.
  • Language: English & Myanmar

What We Can Offer

Benefits

Reward for over performance

Highlights

Make a difference

Career Opportunities

Learn new skills on the job