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Recruiter active 4 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
1 week ago

Experience level

Manager

Job Function

Project, Operations Management

Min Education Level

Bachelor Degree

Job Description

  • Managing, coaching, and motivating teams to consistently deliver operational excellence.
  • Establish creative strategies for optimizing internal operations, improving work efficiency and effectiveness, reducing wastage and cost, and improving customer experience and satisfaction. These include automation, digitization, process re-design and re-engineering, and outsourcing/in-sourcing of certain tasks.
  • Develop relationships with internal and external stakeholders, and work with them to ensure the processes are well-designed, continually being monitored, improved, and optimized. The quality of decisions is enhanced by timely and good quantification of the relative costs and benefits, evidenced by good data analytics.
  • Conduct process reviews to identify opportunities for OPEX enhancement, as part of the company-wide Kaizen drive, such as cost reductions, service turnaround times and quality improvement, elimination of duplicate activities, and minimization of errors and rework. The goal is an operationally excellent, seamless end-to-end processes, leveraged on suitable technology, and serviced by well-trained people. All this combined to serve the needs of, as well as create a competitive advantage for, the Company.
  • Additional duties as assigned.

Open To

Foreign (Expatriate)
Repatriate
Male/Female

Job Requirements

  • Bachelor’s Degree in Business, Management, Insurance, Statistics, Data science or other related fields.
  • Experience in managing quality, process re-engineering, productivity, and cost-efficiency projects.
  • Customer-centricity mindset, with a minimum of 3 years of leadership and supervisory experience.
  • Working knowledge of life insurance operations is preferable. Knowledge of Six Sigma, Lean principles, Kaizen philosophy, Deming cycle, total quality management, advanced data analytics, are a plus.
  • Good at analytical, problem-solving skills with the ability to manage and prioritize multiple projects.
  • Demonstrate strong technical aptitude and creativity in resolving unique and challenging business problems.
  • Technical skills with Excel, PowerPoint, and Word and /or business intelligence tools. Must be good at creating workflow diagrams.
  • Excellent verbal and written communication, negotiation, and presentation skills with the ability to communicate both internally and externally with stakeholders and business partners.
  • Language: English & Myanmar

What We Can Offer

Benefits

Reward for over performance

Highlights

Make a difference

Career Opportunities

Learn new skills on the job

About Our Company

Dai-ichi Life Insurance Myanmar is part of the Dai-ichi Life Group, a leading life insurance group from Japan. For over 119 years, the Group has been offering long-term financial protection and life insurance services to customers and their families across 9 countries.
In 2019, Dai-ichi Life Insurance Myanmar obtained the official operation license to bring our world class life insurance service to deliver the people of Myanmar. “Customer First” philosophy guides our business here in Myanmar-together with our local and international talents, we aim to carry out Dai-ichi Life's 119 years of service quality to create a meaningful impact to the local community.
With the guidance of our Local CEO, Dai-ichi Life Insurance Myanmar is committed to raise the quality of life by passing on peace of mind through providing life insurance services under the Group mission of “By your side, for life” and contributing to the local community.